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Awards

Posted on 22 August 2024 at 11:12am

Our Health Navigator work has been nominated for an award for Communicating Effectively with Patients and Families. For more information follow this link https://patientexperiencenetwork.org/awards/

Congratulations to everyone involved in this extremely important service.

  • Continue reading about Awards

My Phonak APP Connection problems solution reminder

Posted on 25 January 2023 at 4:05pm

Are you having connection problems with My Phonak App

We worked out that in most cases following the following stages and remembering to restart after each stage solves connection problems .

  • Continue reading about My Phonak APP Connection problems solution reminder
Meeting in progress with Speaker and Palantypist

Hearing Loss Support Group 2023

Posted on 19 January 2023 at 9:45am

Hearing Loss Support Group next meeting 2:00 – 3:30pm

Tuesday 7 February: Speaker Claire Seago, Hearing Therapy Clinical Lead in Audiology, at Freeman Hospital will answer questions and give us an update

Upstairs in Shearers Bar, St. James’ Park, Strawberry Place, Newcastle Upon Tyne, NE1 4ST

  • Continue reading about Hearing Loss Support Group 2023

Tinnitus Support Group 2023

Posted on 16 November 2022 at 3:48pm

All meetings run from 2:00 - 3:30 in 

Skills For People Green Meeting Room,

4 Glendale Terrace, Newcastle upon Tyne, NE6 1PB

Booking is essential, To book or find out more email louisemcglen@deaflink.org.uk)

  • Continue reading about Tinnitus Support Group 2023
My Phonak App symbol

My Phonak App - solving connection issues

Posted on 17 August 2022 at 9:07am

We had a few queries about this from both people new to phonak hearing aids and people who have been using their phonak hearing aids with the My Phoank App for some time and found the new update didn't work.

  • Continue reading about My Phonak App - solving connection issues

C2 Hear Online

Posted on 14 April 2022 at 12:49pm

The C2Hear interactive multimedia videos are designed to help manage and maintain hearing aids

Many of the Deaflink Hearing Loss Support Group have said they find them useful 

https://www.c2hearonline.com/

  • Continue reading about C2 Hear Online

From SHHH Group to Hearing Loss Support Group

Posted on 22 June 2021 at 1:45pm

As from 1st July 2021 SHHH Group will be known as Hearing Loss Support Group (you will be able to see the name change popping up from today)

We wanted to avoid confusion with another group called SHHH Group in Newcastle as well as to make it easier to understand who the group was intended for.

  • Continue reading about From SHHH Group to Hearing Loss Support Group

Captions on mobile phone calls

Posted on 26 May 2021 at 1:11pm

If you use a mobile phone that is Android 10 or above it is possible to set it up so you can see live captions on your phone calls,

To find out more (including how to check whether you phone is Androiid10 or above) visit 

  • Continue reading about Captions on mobile phone calls

Enable Live Captions to google chrome

Posted on 25 March 2021 at 1:06pm

Did you know you can enable live captions to google chrome?

This You Tube link shows you how

https://www.youtube.com/watch?v=KDP8a5s8yaU 

  • Continue reading about Enable Live Captions to google chrome

Call for clear face masks

Posted on 27 May 2020 at 9:07am

It's now part of daily life for many of us - struggling to work out what someone in a supermarket or at work is saying when they're wearing a face mask. 

Read More

  • Continue reading about Call for clear face masks

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Deaflink North East is a Company Limited by Guarantee, registered in England and Wales;  Company number: 7982375;  Charity number: 1147237.

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