Are you having connection problems with My Phonak App

We worked out that in most cases following the following stages and remembering to restart after each stage solves connection problems .

The C2Hear interactive multimedia videos are designed to help manage and maintain hearing aids

Many of the Deaflink Hearing Loss Support Group have said they find them useful 

https://www.c2hearonline.com/

If you use a mobile phone that is Android 10 or above it is possible to set it up so you can see live captions on your phone calls,

To find out more (including how to check whether you phone is Androiid10 or above) visit 

Did you know you can enable live captions to google chrome?

This You Tube link shows you how

https://www.youtube.com/watch?v=KDP8a5s8yaU 

It's now part of daily life for many of us - struggling to work out what someone in a supermarket or at work is saying when they're wearing a face mask. 

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Gateshead mum created unique face mask to help D/deaf people communicate during lockdown:

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Freeman Hospital

Volunteer, Judith Daniel attended Freeman Road Hospital in November 2018 and identified several of the LOOP systems were not in good working order; this was reported through the appropriate channels.

Following a revisit to Freeman Road Hospital in January 2019, this situation has now been rectified.